Financial services, which are mostly of the Business to Consumer (B2C) type in nature, consist of online trading, banking, insurance claims, and so on. There are many instances when a secure form of communication is required between a bank and a user. In present times, these are made using a normal GSM/UMTS phone call through mobile phones. WebRTC can simplify communication by enabling users to connect directly through their desktop, mobile, or kiosk browsers. A few relative use cases are highlighted in the following sections; these include communication between a bank agent and a customer regarding loans and offers, communication between an insurance agent and a customer regarding a refund, or communication from a distressed user at the ATM to the bank to report wrong withdrawal of money.
WebRTC Integrator's Guide
By :
WebRTC Integrator's Guide
By:
Overview of this book
Table of Contents (17 chapters)
WebRTC Integrator's Guide
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Running WebRTC with and without SIP
Making a Standalone WebRTC Communication Client
WebRTC with SIP and IMS
WebRTC Integration with Intelligent Network
WebRTC Integration with PSTN
Basic Features of WebRTC over SIP
WebRTC with Industry Standard Frameworks
WebRTC and Rich Communication Services
Native SIP Application and Interaction with WebRTC Clients
Other WebRTC Use Cases
Index
Customer Reviews