Book Image

UX for the Web

By : Marli Ritter, Cara Winterbottom
Book Image

UX for the Web

By: Marli Ritter, Cara Winterbottom

Overview of this book

If you want to create web apps that are not only beautiful to look at, but also easy to use and fully accessible to everyone, including people with special needs, this book will provide you with the basic building blocks to achieve just that. The book starts with the basics of UX, the relationship between Human-Centered Design (HCD), Human-Computer Interaction (HCI), and the User-Centered Design (UCD) Process; it gradually takes you through the best practices to create a web app that stands out from your competitors. You’ll also learn how to create an emotional connection with the user to increase user interaction and client retention by different means of communication channels. We’ll guide you through the steps in developing an effective UX strategy through user research and persona creation and how to bring that UX strategy to life with beautiful, yet functional designs that cater for complex features with micro interactions. Practical UX methodologies such as creating a solid Information Architecture (IA), wireframes, and prototypes will be discussed in detail. We’ll also show you how to test your designs with representative users, and ensure that they are usable on different devices, browsers and assistive technologies. Lastly, we’ll focus on making your web app fully accessible from a development and design perspective by taking you through the Web Content Accessibility Guidelines (WCAG).
Table of Contents (19 chapters)
Title Page
Credits
About the Authors
About the Authors
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface

Creating task flows


User journeys and task flows seem very similar and a lot of people confuse the one with the other, or settle on only one of the two when doing a UX strategy. User journeys focus on the unique journey specific personas will follow to reach their end goal. This user journey is based on the different context of that specific persona, whereas task flows cover all possible routes a user can follow to reach a goal, irrespective of the person, context or entry point. If we look at the previous case study of Jason, who wants to buy a specific book, a task flow will focus on any possible way Jason could have found the book he's looking for. In the case study, Jason searched for the book, but he could've potentially browsed through a list of categories and found the book, or he could have stumbled upon the Book Galaxy Facebook page and seen that the book was advertised on Facebook. As you can see, all entry points are also covered, thus task flows cover all possible flows within...