Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Infrastructure as the foundation for API analytics

If you build a website and it takes too long to load, it does not matter how amazing its design is because a good portion of the customers will bounce off the web page without experiencing it. If you create a checkout page to accept payments and the payments only go through 80% of the time while erroring out the other 20%, you will be losing 20% of the revenue. These are performance-related issues that determine the user experience without any dependency on the design of the product. In the case of APIs, we tend to spend a lot of time thinking about design and developer experience, but a key aspect of the API experience is the performance of the APIs, which would determine their reliability and scalability, and the customer’s ability to use the APIs.

In the same way that a customer doesn’t consciously measure the page load times of a web page but only responds to the slowness in a negative way, customers may not be...