Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Summary

Building a technically sound product with a well-designed and monitored infrastructure sets your product up for success. However, it is equally important to build a smooth customer journey that guides customers to effectively discover, evaluate, and engage with your product so that they can have a great experience using it. By measuring each part of the customer life cycle, you’ll be able to find ways to make a customer’s journey easier and more enjoyable, which will make them more loyal to your product.

In Chapter 10, Infrastructure Metrics, you learned about the foundations of API analytics and how to measure your API infrastructure’s performance, usage, and reliability. Building upon that foundation in this chapter, you learned how to steer customers toward success using your APIs. If your infrastructure is reliable and your product experience is enjoyable, your customers will inevitably endorse and promote your products, which will have a positive...