Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Avoiding cannibalizing metrics

Metrics that measure the success of one part of a product or service at the cost of another are called cannibalizing metrics. For example, a cannibalizing metric could be a metric for an API product that counts the number of API requests but doesn’t care about the quality of the responses.

To avoid setting cannibalizing metrics, you should make sure that a metric is tied to the overall goals and objectives of a product. This will help to ensure that the metric is measuring something important and relevant to the success of the product. You should also consider the trade-offs that may be involved in achieving the metric.

Using multiple metrics to track the success of the product helps ensure that the success of the product is not being measured by just one potentially cannibalizing metric. Involve all relevant stakeholders in the process of setting metrics. This can help to ensure that the metrics take into account the needs and priorities...