Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Prioritizing user research

In Chapter 5, Growth for API Products, you learned how to identify the target audience and how to segment your target market. Once you’ve chosen a market based on a high-level strategy, the next step is to dig deeper into that market and start doing user research to learn more about all the user personas in that market.

User research is a close partner team for all Product Managers (PMs). When building API products, you can start by first learning who your customers are. You can do this by establishing customer personas and mapping the customer journey for each of these personas. A developer’s journey is a map of sequential steps across all your documentation, tools, and marketing channels, such as blogs, videos, and others, that your customers use to learn about your product offering, assess whether it is a good fit for them, develop and integrate with your APIs, and use the product actively.

The primary users of the APIs you build are...