Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Establishing user personas

When building consumer products in a B2C environment, you can segment your audience in a handful of ways, such as demographics, age groups, location, income buckets, and so on. This lets you figure out which groups of people like or dislike your product. Similarly, in B2B and B2B2C environments, you can segment your audience into the following categories:

  • Individual Developers: In a number of cases, your customers might be a small team of a handful of people, or even a single person, who are building applications using your APIs. A common scenario is where there is a single developer in a university or a non-profit organization. These developers make all the decisions regarding the evaluation and usage of your APIs in their organization.
  • Small-to-Medium Businesses: Start-ups and small businesses sometimes have a small team of developers who start out by using your APIs. These teams might have a small number of people who are involved in the decision...