One of the primary goals of any business is to increase profitability while serving its customers. Cost is the key parameter of discussion when a project is initiated. Having an application upgrade and adding new product features heavily depends upon the amount of funding it can get. The product's cost is everyone's responsibility and needs to be considered in every phase of the product life cycle (from planning to post-production). This chapter will help you understand the best practices for optimizing costs for your IT solutions and operations.

Cost optimization is a continuous process and needs to be managed carefully without sacrificing customer experience. Cost optimization doesn't mean cost reduction but rather reducing the business risk by maximizing return on investment (ROI). You will need to understand your customer needs before planning...