It happens for a variety of reasons but people lose their Super Administrator passwords. This can be a very bad thing, if you cannot retrieve it. In this recipe we will see a sure fire method to quickly change the password and gain back control of your site. There are a few situations where this might be the case, such as someone changing the e-mail and password without your knowledge. Or in another instance, hackers have attacked the site. Lastly, if you have inherited a site to manage and do not have access to the e-mail.
One means of getting a super user password is to request it through the forgotten password mechanism. However, that only works if the Login Module is on and you can click the forgotten password. For sites without a front-end login, you must have the password to gain access.
Normally, if none of this applies, you can simply request it as stated above, from the front-end of the site.