As mentioned earlier, Blackboard Learn runs on three different operating systems: Microsoft Windows, Red Hat Enterprise Linux, and Solaris. The operating system used will often decide what other software items you will require during the installation process. We will have two examples in this chapter; one will be for those users who plan to use Microsoft Windows, and the other covers Red Hat and Solaris. Why would we put Red Hat and Solaris together? Well, both are different flavors of the Linux operating system, but the installation of Blackboard Learn requires the same steps.
The first thing we must do is familiarize ourselves with the resources available to Blackboard Learn system administrators. We can find many of these resources within Blackboard Inc.'s support website, called Behind the Blackboard (http://behind.blackboard.com). This website contains documentation, support bulletins, Knowledge Base Articles (KBAs), information about known issues, and a location from...