A couple was traveling on a long flight with their 14-week-old twins. At home before the flight, knowing that some passengers react negatively to crying babies, the couple wrote a little letter asking forgiveness from the babies' point of view and made a few dozen copies. They attached each copy of the letter to a bag of candy and handed one out to every passenger on the flight. The couple even brought enough earplugs for all passengers in case the babies decided to cry. This couple was thoughtful enough to consider those around them, preemptively identifying the potential negative reactions of the other passengers and creatively coming up with a way to soften the harshness of reaction to crying and wailing. Writing this note, as if it came from the babies, was also a great way of personalizing the situation, creating an image of little babies who just want to be nice to you. I found this story to be a great example of everyday...
The Professional ScrumMaster's Handbook
By :
The Professional ScrumMaster's Handbook
By:
Overview of this book
A natural and difficult tension exists between a project team (supply) and its customer (demand); a professional ScrumMaster relaxes this tension using the Scrum framework so that the team arrives at the best possible outcome."The Professional ScrumMaster's Handbook" is a practical, no-nonsense guide to helping you become an inspiring and effective ScrumMaster known for getting results.This book goes into great detail about why it seems like you're fighting traditional management culture every step of the way. You will explore the three roles of Scrum and how, working in harmony, they can deliver a product in the leanest way possible. You'll understand that even though there is no room for a project manager in Scrum, there are certain “management” aspects you should be familiar with to help you along the way. Getting a team to manage itself and take responsibility is no easy feat; this book will show you how to earn trust by displaying it and inspiring courage in a team every day."The Professional ScrumMaster's Handbook" will challenge you to dig deep within yourself to improve your mindset, practices, and values in order to build and support the very best agile teams.
Table of Contents (22 chapters)
The Professional ScrumMaster's Handbook
Credits
Foreword
About the Author
Acknowledgment
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Scrum – A Brief Review of the Basics (and a Few Interesting Tidbits)
Release Planning – Tuning Product Development
Sprint Planning – Fine-tune the Sprint Commitment
Sprint! Visible, Collaborative, and Meaningful Work
The End? Improving Product and Process One Bite at a Time
The Criticality of Real-time Information
Scrum Values Expose Fear, Dysfunction, and Waste
Everyday Leadership for the ScrumMaster and Team
Shaping the Agile Organization
Scrum – Large and Small
Scrum and the Future
The ScrumMaster's Responsibilities
ScrumMaster's Workshop
Index
Customer Reviews