Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Installing additional language packs


To accommodate end users in non-English speaking countries, Oracle provides language packs for Siebel CRM software. Siebel 8.1.1 supports 22 languages and locale variants as per the following list:

Language

Three letter code

Siebel Description

Arabic

ARA

Arabic (Saudi)

Simplified Chinese

CHS

Chinese (Simplified)

Traditional Chinese

CHT

Chinese (Traditional)

Czech

CSY

Czech

Danish

DAN

Danish

Dutch

NLD

Dutch (Standard)

English

ENU

English (American)

Finnish

FIN

Finnish

French

FRA

French (Standard)

German

DEU

German (Standard)

Hebrew

HEB

Hebrew

Italian

ITA

Italian (Standard)

Japanese

JPN

Japanese

Korean

KOR

Korean

Polish

PLK

Polish

European Portuguese

PTG

Portuguese (Standard)

Brazilian Portuguese

PTB

Portuguese (Brazilian)

Russian

RUS

Russian

Spanish

ESN

Spanish (Modern)

Swedish

SVE

Swedish

Thai

THA

Thai

Turkish

TRK

Turkish

In the following section, we will discuss the process of obtaining...