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Oracle Siebel CRM 8 Installation and Management
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When a company decides to deploy Mobile Web Clients to their remote workforce, administrator positions must be staffed in order to provide smooth operation of all processes related to synchronizing data between the central server database and hundreds or thousands of local databases.
In the following, we will give a brief overview of the most important tasks that a Siebel Remote administrator will have to accomplish:
Managing the transaction components on the Siebel server
Monitoring mobile client activity
Sending messages to mobile users
Re-extracting local databases
Deactivating mobile user registrations
The following server components are critical for flawless processing of data synchronization:
Transaction Processor
Transaction Router
Transaction Merger
Synchronization Manager
Administrators must ensure that these components are well monitored and that notification mechanisms such as Siebel alert...
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