Mizan Ali Sayed is an Atlassian expert who has extensive experience in implementing, customizing, and supporting Atlassian tools, mainly JIRA and Confluence. He also has experience in training small, medium, and large teams on JIRA and JIRA administration.

He is active within the Atlassian community and has published free add-ons on the Atlassian Marketplace. He has previously reviewed two books on JIRA administration and development by Packt publishing. Mizan has won the Star Employee Award for 3 consecutive years.

You can reach him at <[email protected]>.

Miroslav Králik is a young professional focusing on ITIL-based ITSM, with a passion for helping clients succeed and getting them excited about making their products, services, and processes better. He is currently working at a multinational integrated digital agency, where he leads a technical team and is responsible for EMEA web applications, maintenance and support services.

He has been using, administrating, and developing custom plugins and scripts for JIRA for 3 years at many different companies.

He is also one of the cofounders of Next Kickoff, an SRO, a lean start-up company based in Prague that focuses on solving specific domain problems.

Miroslav can be found on LinkedIn (https://www.linkedin.com/in/mikralik).

Heiko Lübbe has been working with JIRA, on a daily basis, since 2007. He has worked in different roles, as an end user with ticket-based workflows, setting up and introducing JIRA, JIRA administration, JIRA migration, as a project manager, and a Scrum master. As a freelance consultant, Mr. Lübbe works with many different companies, from small Internet companies to big multinational companies, but always with JIRA.

He presented "Using JIRA for project management" at the Berlin/Brandenburg PMI Chapter meeting in 2012.

He is still working as a senior technical IT project manager on a freelance basis in Berlin, Germany.

Sabina Şerbu has a PhD in distributed systems from the University of Neuchâtel, Switzerland, and an MSc in computer science from the Politehnica University of Bucharest, Romania.

Sabina has been working in the areas of networking and document management, and she is often involved in academic projects. She has hands-on and managerial experience with JIRA and has been an active reviewer for conferences and technical documentation.

Sabina Şerbu can be found at www.sabinaserbu.ch.