Now that we have a general understanding of the design process we should follow, let's put it into action. I have invented a fairly typical client who is in need of some UX design support. He has financial backing and a good head for business, but does not have a lot of experience working with designers. In this chapter, we will work with this client to design an e-commerce website that will entail:
Educating the client on the design process
Taking the client through the research phase to define the expected users, features, and product goals
Creating a map of the entire website to show how the pages are accessed and connected
Creating and refining wireframes to show how the content, product details, and purchase process are defined
Our client is looking to start a website that sells soccer equipment and other related accessories online. He has put together a small company to make this happen. He has hired someone to develop the backend of his store...