JIRA is a great system for tracking and managing issues, but one of the challenges is that it can be overwhelming at times for users who are not familiar with JIRA to get started quickly. Another challenge is that there is no simple way of taking advantage of JIRA's issue-tracking capability and making it available to other websites, such as an Intranet. Just like JIRA Agile, a new add-on, the issue collector has been created to address these issues. Issue collector is another add-on from Atlassian and is bundled with JIRA.
With the issue collector, you can embed a feedback form directly in your website, collect feedback from visitors, and automatically push that feedback into JIRA. The major advantages of using the issue collector are as follows:
Visitors do not need to have a JIRA account. The extra step of having to create a new account can be a turn off for some people.
Visitors can provide their feedback on the spot without having to go to JIRA. In fact, they may not even...