Book Image

Architecting Solutions with SAP Business Technology Platform

By : Serdar Simsekler, Eric Du
Book Image

Architecting Solutions with SAP Business Technology Platform

By: Serdar Simsekler, Eric Du

Overview of this book

SAP BTP is the foundation of SAP’s intelligent and sustainable enterprise vision for its customers. It’s efficient, agile, and an enabler of innovation. It’s technically robust, yet its superpower is its business centricity. If you’re involved in building IT and business strategies, it’s essential to familiarize yourself with SAP BTP to see the big picture for digitalization with SAP solutions. Similarly, if you have design responsibilities for enterprise solutions, learning SAP BTP is crucial to produce effective and complete architecture designs. This book teaches you about SAP BTP in five parts. First, you’ll see how SAP BTP is positioned in the intelligent enterprise. In the second part, you’ll learn the foundational elements of SAP BTP and find out how it operates. The next part covers integration architecture guidelines, integration strategy considerations, and integration styles with SAP’s integration technologies. Later, you’ll learn how to use application development capabilities to extend enterprise solutions for innovation and agility. This part also includes digital experience and process automation capabilities. The last part covers how SAP BTP can facilitate data-to-value use cases to produce actionable business insights. By the end of this SAP book, you’ll be able to architect solutions using SAP BTP to deliver high business value.
Table of Contents (22 chapters)
1
Part 1 Introduction – What is SAP Business Technology Platform?
4
Part 2 Foundations
8
Part 3 Integration
12
Part 4 Extensibility
16
Part 5 Data to Value

SAP Conversational AI

SAP Conversational AI (CAI) offers Natural Language Processing (NLP) capabilities to enable users to create intelligent chatbots to automate workflows. SAP CAI is the conversational AI layer of SAP BTP to help businesses to build bots through its low-code bot building platform and embed chatbot experiences into SAP applications to deliver a personalized experience and automate time-consuming and repetitive tasks.

As an enterprise conversational AI platform, SAP CAI provides the following capabilities:

  • Build the bot: Give skills to the bot that include the trigger, requirements, and responses, and create the conversational flow with the Bot Builder tool
  • Train the bot: Create intents and use expressions to teach the bot what it can understand and recognize from the users
  • Connect the bot: Connect the bot to SAP solutions and various messaging platforms and integrate with a fallback channel to a human agent if required
  • Monitor the bot: Understand...