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  • Book Overview & Buying Force.com Enterprise Architecture
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Force.com Enterprise Architecture

Force.com Enterprise Architecture

By : Andrew Fawcett
4.9 (10)
Buy this Book
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Force.com Enterprise Architecture

Force.com Enterprise Architecture

4.9 (10)
By: Andrew Fawcett
Buy this Book

Overview of this book

Successful enterprise applications require planning, commitment, and investment in understanding the best practices, processes, tools, and features available. This book will teach you how to architect and support enduring applications for enterprise clients with Salesforce by exploring how to identify architecture needs and design solutions based on industry standard patterns. As your development team grows, managing the development cycle with more robust application life cycle tools and using approaches such as Continuous Integration becomes increasingly important. There are many ways to build solutions on Force.com—this book cuts a logical path through the steps and considerations for building packaged solutions from start to finish, covering all aspects from engineering to getting your application into the hands of your customers, and ensuring that they get the best value possible from your Force.com application.
Table of Contents (13 chapters)
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Preface
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Preface
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What this book covers
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What you need for this book
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Who this book is for
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Conventions
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Reader feedback
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Customer support
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1
1. Building, Publishing, and Supporting Your Application
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1. Building, Publishing, and Supporting Your Application
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Required organizations
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Introducing the book's sample application
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Package types and benefits
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Creating your first managed package
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Package dependencies and uploading
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Introduction to AppExchange and listings
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Installing and testing your package
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Becoming a Salesforce partner and benefits
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Licensing
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Providing support
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Customer metrics
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Trialforce and Test Drive
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Summary
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2. Leveraging Platform Features
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2. Leveraging Platform Features
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Packaging and upgradable components
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Understanding the custom field features
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Understanding the available security features
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Platform APIs
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Localization and translation
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Building customizable user interfaces
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E-mail customization with e-mail templates
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Workflow and Flow
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Social features and mobile
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Summary
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3. Application Storage
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3. Application Storage
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Mapping out end user storage requirements
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Understanding the different storage types
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Reusing the existing Standard Objects
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Importing and exporting data
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Options for replicating and archiving data
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External data sources
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Summary
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4. Apex Execution and Separation of Concerns
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4. Apex Execution and Separation of Concerns
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Execution contexts
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Apex governors and namespaces
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Where is Apex used?
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Separation of Concerns
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Patterns of Enterprise Application Architecture
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Unit testing versus system testing
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The packaging code
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Summary
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5. Application Service Layer
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5. Application Service Layer
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Introducing the Service layer pattern
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Implementation of design guidelines
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Handling DML with the Unit Of Work pattern
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Services calling services
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Contract Driven Development
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Testing the Service layer
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Calling the Service layer
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Summary
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6. Application Domain Layer
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6. Application Domain Layer
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Introducing the Domain layer pattern
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Implementation design guidelines
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Domain class template
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Implementing Domain Trigger logic
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Implementing custom Domain logic
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Object-oriented programming
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Testing the Domain layer
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Calling the Domain layer
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Updating the FormulaForce package
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Summary
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7. Application Selector Layer
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7. Application Selector Layer
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Introducing the Selector layer pattern
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Implementing design guidelines
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The Selector class template
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Implementing the standard query logic
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Implementing the custom query logic
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Introducing the Selector factory
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Updating the FormulaForce package
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Summary
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8. User Interface
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8. User Interface
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What devices should you target?
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Leveraging the Salesforce standard UI
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Translation and localization
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Client communication layers
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Visualforce
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Custom Publisher Actions
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Creating websites
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Mobile strategy
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Custom Reporting and the Analytics API
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Updating the FormulaForce package
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Summary
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9. Providing Integration and Extensibility
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9. Providing Integration and Extensibility
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Reviewing your integration and extensibility needs
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Force.com platform APIs for integration
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Application integration APIs
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Alignment with Force.com extensibility features
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Extending the application logic with Apex Interfaces
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Summary
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10. Asynchronous Processing and Big Data Volumes
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10. Asynchronous Processing and Big Data Volumes
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Creating test data for volume testing
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Indexes, being selective, and query optimization
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Asynchronous execution contexts
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Volume testing
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Summary
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11. Source Control and Continuous Integration
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11. Source Control and Continuous Integration
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Development workflow and infrastructure
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Developing with Source Control
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Hooking up Continuous Integration
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Releasing from Source Control
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Automated regression testing
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Summary
12
Index
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Index

Providing support

Once your package has completed the security review, additional functionality for supporting your customers is enabled. Specifically, this includes the ability to log in securely (without exchanging passwords) to their environments and debug your application. When logged in this way, you can see everything the user sees in addition to extended Debug Logs that contain the same level of detail as they would in a developer org.

First, your customer enables access via the Grant Account Login page. This time however, your organization (note that this is the Company Name as defined in the packaging org under Company Profile) will be listed as one of those available in addition to Salesforce Support. The following screenshot shows the Grant Account Login page:

Providing support

Next, you log in to your LMO and navigate to the Subscribers tab as described. Open Subscriber Overview for the customer, and you should now see the link to Login as that user. From this point on, you can follow the steps given to you by your customer and utilize the standard Debug Log and Developer Console tools to capture the debug information you need. The following screenshot shows a user who has been granted login access via your package to their org:

Providing support

Tip

This mode of access also permits you to see protected custom settings if you have included any of those in your package. If you have not encountered these before, it's well worth researching them as they provide an ideal way to enable and disable debug, diagnostic, or advanced configurations that you don't want your customers to normally see.

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