Book Image

Learning ServiceNow

By : Sylvain Hauser
Book Image

Learning ServiceNow

By: Sylvain Hauser

Overview of this book

This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.
Table of Contents (21 chapters)
Learning ServiceNow
Credits
About the Author
About the Reviewer
www.packtpub.com
Customer Feedback
Preface

Client-side debugging


Logging is an effective means of assisting with debugging by providing visibility into variable values at various points throughout your code, and this applies whether you're working with client-side or server-side code.

There are some troubleshooting tools that straddle the line between client-side and server-side; one of which is the JavaScript Log and Field Watcher. You can enable this tool by clicking on the System Settings sprocket at the top-right of the ServiceNow interface, going to the Developer tab, and then clicking the toggle:

Once enabled, you may want to resize the JS Log and Field Watcher panel by clicking Medium or Large at the top-right of that panel.

When this is enabled, the JavaScript Log and Field Watcher will display at the bottom of the interface. Much of what you'll find in the JavaScript Log is what you would also find in your browser's console log, but the Field Watcher will display debugging information about a specific field you select. This...