Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By : Peter Rising, Nate Chamberlain
Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By: Peter Rising, Nate Chamberlain

Overview of this book

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You’ll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam. The book starts by taking you through planning and design, where you’ll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you’ll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies. By the end of this book, you'll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.

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Table of Contents (23 chapters)
Preface
Preface
Who this book is for
What this book covers
To get the most out of this book
Download the color images
Conventions used
Get in touch
Reviews
1
Section 1: Planning and Designing Your Microsoft Teams Deployment
Section 1: Planning and Designing Your Microsoft Teams Deployment
Free Chapter
2
Chapter 1: Planning Your Migration to Microsoft Teams
Chapter 1: Planning Your Migration to Microsoft Teams
Technical requirements
Planning an upgrade path and coexistence mode from Skype for Business
Understanding coexistence mode at both the organization and per-user level
Configuring the Meeting Migration Service to migrate Skype for Business meetings to Teams
Setting the Microsoft Teams upgrade notifications and default apps while in coexistence mode
Summary
Questions
Further reading
3
Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment
Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment
Technical requirements
Understanding the required network bandwidth for Microsoft Teams meetings and live events
Using the Teams Network Planner and Network Testing Companion to assess readiness and determine your network requirements
Configuring network ports and protocols to be used by the Teams client application
Optimizing your Teams media configuration using QoS
Summary
Questions
Further reading
4
Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
Technical requirements
Using templates to create teams
Setting up policies to manage the creation of Microsoft 365 groups
Configuring classifications, expiration policies, and naming policies for Microsoft 365 groups and Microsoft Teams
Archiving, restoring, and deleting a team
Summary
Practice questions
Further reading
5
Chapter 4: Configuring Guest Access in Microsoft Teams
Chapter 4: Configuring Guest Access in Microsoft Teams
Technical requirements
Configuring guest users and permissions for Microsoft Teams
Configuring the meeting, messaging, and calling options for guests in Microsoft Teams
Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews
Configuring guest access from the Azure AD portal
Summary
Questions
Further reading
6
Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams
Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams
Technical requirements
Understanding and assigning the Teams admin roles
Managing retention and sensitivity policies for Microsoft Teams
Setting up alerts for security and compliance in Microsoft Teams
Understanding and implementing information barrier policies for Microsoft Teams
Understanding the security reports available within Microsoft Teams
Summary
Questions
Further reading
7
Chapter 6: Managing Endpoint Devices in Microsoft Teams
Chapter 6: Managing Endpoint Devices in Microsoft Teams
Technical requirements
Deploying Teams clients to devices
Managing device settings
Managing configuration profiles
Setting up Microsoft Teams Rooms
Summary
Practice questions
Further reading
8
Chapter 7: Monitoring Usage within Microsoft Teams
Chapter 7: Monitoring Usage within Microsoft Teams
Technical requirements
Viewing and understanding Teams usage reports
Viewing and understanding Microsoft 365 usage reports
Optimizing call quality per user with call analytics
Using the Call Quality Dashboard
Detecting call quality issues with Power BI
Summary
Questions
Further reading
9
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
10
Chapter 8: Managing Collaboration and Chat within Microsoft Teams
Chapter 8: Managing Collaboration and Chat within Microsoft Teams
Technical requirements
Configuring messaging policies
Managing external access and setting external access options for SharePoint and OneDrive
Managing Teams' channels and private channel creation
Managing Email integration in Teams
Managing cloud file storage settings
Summary
Questions
Further reading
11
Chapter 9: Managing Meetings and Live Events in Microsoft Teams
Chapter 9: Managing Meetings and Live Events in Microsoft Teams
Technical requirements
Configuring Teams meeting settings
Configuring Teams meeting policies
Configuring Teams live events settings
Configuring Teams live events policies
Configuring conference bridge settings
Summary
Questions
Further reading
12
Chapter 10: Managing Phone Numbers in Microsoft Teams
Chapter 10: Managing Phone Numbers in Microsoft Teams
Technical requirements
Choosing a PSTN connectivity solution
Ordering phone numbers
Managing service numbers
Configuring emergency addresses for your organization
Managing phone numbers for users
Configuring voice settings for users
Configuring emergency calling
Summary
Questions
Further reading
13
Chapter 11: Managing Phone System in Microsoft Teams
Chapter 11: Managing Phone System in Microsoft Teams
Technical requirements
Managing resource accounts
Creating and managing call queues
Creating and managing auto attendants
Managing call park, calling, and caller ID policies
Understanding and accessing the Health Dashboard for Direct Routing
Summary
Questions
Further reading
14
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
15
Chapter 12: Creating and Managing Teams
Chapter 12: Creating and Managing Teams
Technical requirements
Creating a team
Creating a team from an existing M365 group
Managing the privacy settings for a team
Managing organization-wide teams
Summary
Questions
Further reading
16
Chapter 13: Managing Team Membership Settings
Chapter 13: Managing Team Membership Settings
Technical requirements
Managing users within a team
Configuring dynamic team membership
Using access reviews to validate team membership
Summary
Questions
Further reading
17
Chapter 14: Creating App Policies within Microsoft Teams
Chapter 14: Creating App Policies within Microsoft Teams
Technical requirements
Setting up and managing app permission policies
Setting up and managing app setup policies
Summary
Questions
Further reading
18
Section 4: Mock Exams and Assessments
Section 4: Mock Exams and Assessments
19
Chapter 15: Mock Exam
Chapter 15: Mock Exam
Case study (five questions)
Multiple-choice questions (20 questions)
20
Chapter 16: Mock Exam Answers
Chapter 16: Mock Exam Answers
Answers and explanations
21
Chapter 17: Assessments
Chapter 17: Assessments
Chapter 1 – Planning Your Migration to Microsoft Teams
Chapter 2 – Assessing Your Network Readiness for a Microsoft Teams Deployment
Chapter 3 – Planning and Implementing Governance and Life Cycle Settings within Microsoft Teams
Chapter 4 – Configuring Guest Access in Microsoft Teams
Chapter 5 – Managing the Security and Compliance Settings for Microsoft Teams
Chapter 6 – Managing Endpoint Devices in Microsoft Teams
Chapter 7 – Monitoring Usage within Microsoft Teams
Chapter 8 – Managing Collaboration and Chat within Microsoft Teams
Chapter 9 – Managing Meetings and Live Events in Microsoft Teams
Chapter 10 – Managing Phone Numbers in Microsoft Teams
Chapter 11 – Managing Phone Systems in Microsoft Teams
Chapter 12 – Creating and Managing Teams
Chapter 13 – Managing Team Membership Settings
Chapter 14 – Creating App Policies within Microsoft Teams
22
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Questions

As we conclude, here is a list of questions for you to test your knowledge regarding this chapter's material. You will find the answers in the Assessments section of the Appendix:

  1. When running Skype for Business on-premises, which of the following will be required to prepare for a migration to Microsoft Teams?

    a. Configure coexistence with Teams only

    b. Configure hybrid connectivity with Teams only

    c. Configure both hybrid connectivity and coexistence with Teams

    d. None of the above

  2. What is the name of the service that can manually or automatically migrate users' Skype for Business meetings to teams?

    a. Skype for Business admin center

    b. Meeting Migration Tool

    c. Teams admin center

    d. Meeting Migration Service

  3. True or false – Skype for Business internal users can communicate with Teams internal users when the coexistence mode is set to Islands mode?

    a. True

    b. False

  4. Which of following is the correct URL for the Teams admin center?

    a. https://teams.microsoft.com

    b. https://admin.teams.office.com

    c. https://admin.teams.microsoft.com

    d. https://teams.admin.microsoft.com

  5. True or false – With the Skype for Business with Teams Collaboration coexistence mode, users will use mainly Skype for Business, but can use Teams for collaborating in team channels?

    a. True

    b. False

  6. Which of the following is not one of the coexistence options available within the Teams upgrade options?

    a. Lync with Teams Collaboration

    b. Teams only

    c. Skype for Business only

    d. Islands

    e. Skype for Business with Teams Collaboration

  7. Which sections of the Teams admin center allow you to configure Teams coexistence settings? (Choose two).

    a. Org-wide settings | Teams settings

    b. Org-wide settings | Teams upgrade

    c. Users

    d. Teams | Manage Teams

  8. True or false – The PowerShell command to trigger meeting migrations is Start-CsExMeetingMigration?

    a. True

    b. False

  9. Which of the following is not one of the steps completed when configuring hybrid connectivity between Skype for Business on premises and Microsoft Teams?

    a. Federate your on-premises Edge service with Microsoft 365

    b. Set your on-premises environment to trust Microsoft 365 and configure a shared Session Initiation Protocol (SIP) address space

    c. Enable the shared SIP address space in your Microsoft 365 environment by using Skype for Business Online PowerShell

    d. Enable the shared SIP address space in your Microsoft 365 environment by using the Teams admin center

  10. True or false – In coexistence mode, when selecting the option to Notify Skype for Business users that an upgrade to Teams is available, users will see a yellow banner in the Skype for Business app telling them that they will soon be upgraded to Teams?

    a. True

    b. False

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