Book Image

Asterisk 1.6

Book Image

Asterisk 1.6

Overview of this book

Asterisk is a powerful and flexible open source framework for building feature-rich telephony systems. As a Private Branch Exchange (PBX) which connects one or more telephones, and usually connects to one or more telephone lines, Asterisk offers very advanced features, including extension-to-extension calls, queues, ring groups, line trunking, call distribution, call detail rerecords, and call recording. This book will show you how to build a telephony system for your home or business using this open source application. 'Asterisk 1.6' takes you step-by-step through the process of installing and configuring Asterisk. It covers everything from establishing your deployment plan to creating a fully functional PBX solution. Through this book you will learn how to connect employees from all over the world as well as streamline your callers through Auto Attendants (IVR) and Ring Groups.This book is all you need to understand and use Asterisk to build the telephony system that meets your need. You will learn how to use the many features that Asterisk provides you with. It presents example configurations for using Asterisk in three different scenarios: for small and home offices, small businesses, and Hosted PBX. Over the course of ten chapters, this book introduces you to topics as diverse as Public Switched Telephony Network (PSTN), Voice over IP Connections (SIP / IAX), DAHDI, libpri, through to advanced call distribution, automated attendants, FreePBX, and asterCRM. With an engaging style and excellent way of presenting information, this book makes a complicated subject very easy to understand.
Table of Contents (15 chapters)
Asterisk 1.6
Credits
About the Authors
About the Reviewer
Preface

Voicemail


Asterisk provides a voicemail program called Asterisk Mail. Using etc/asterisk/voicemail.conf, we can configure global options for our voicemail system as well as define different voicemail boxes.

In the configuration file, we first have our general options:

[general]

The first setting we get to decide on is how to write the voice files as they are recorded. The default is usually fine:

format=wav49|gsm|wav

Formats that don't match the codec of the call will require transcoding and all applicable licenses. For a system designer looking to minimize transcoding, making sure the voicemail will record in the applicable formats that are allowed for the calls will be beneficial.

Next, we get to set up email notification. Asterisk mail will allow us to notify users of new messages through email, and optionally, we can attach the voice files directly to the message. This is the reason we select wav49 as the format in the previous code, as most computers will be able to play the files. We...