Windows Intune is a cloud service, as discussed in the previous chapter, but it is not there to deliver e-mail or music, but to deliver the service to manage your PCs. Before we can embark on using Windows Intune, we need to explore the concepts of PC management that Windows Intune facilitates.
PC management is not a "fire and forget", look at and configure once and then everything will be fine arrangement. It is like a house, when purchased everything is great, but both preventative and reactive maintenance is required to keep things optimal. There is a continuous cycle of evaluation for an IT administrator to understand what the business wants, what IT needs to do for the business and then trying to enable this while minimising the effort for the IT team and the user. We will briefly explore the continuous cycle and how it impacts us to enable us to gain an understanding of how policy management aligns to business requirements, such as...