This is a broader discussion than implementing the features provided by Windows Intune. This is about setting the goals your organisation wants its IT to achieve. For the purposes of this book, this needs to be within the goals of managing PCs, but the broader aims still needs to be addressed.
For most organisations, this will consist of having computers that are working to their maximum capability when a user wishes to use them. This will require planning to ensure the computers are ready, free of malware, with the right software loaded, kept up-to-date and correctly licensed.
To maintain this state of readiness, the computers will need to be secured and kept up-to-date with various tools from several manufacturers and even with this careful planning and maintenance, problems will still arise that require attention to fix. Finally, the computers will stop being able to deliver against the latest requirements as they grow over time or become too physically...