Book Image

Asterisk 1.6

Book Image

Asterisk 1.6

Overview of this book

Asterisk is a powerful and flexible open source framework for building feature-rich telephony systems. As a Private Branch Exchange (PBX) which connects one or more telephones, and usually connects to one or more telephone lines, Asterisk offers very advanced features, including extension-to-extension calls, queues, ring groups, line trunking, call distribution, call detail rerecords, and call recording. This book will show you how to build a telephony system for your home or business using this open source application. 'Asterisk 1.6' takes you step-by-step through the process of installing and configuring Asterisk. It covers everything from establishing your deployment plan to creating a fully functional PBX solution. Through this book you will learn how to connect employees from all over the world as well as streamline your callers through Auto Attendants (IVR) and Ring Groups.This book is all you need to understand and use Asterisk to build the telephony system that meets your need. You will learn how to use the many features that Asterisk provides you with. It presents example configurations for using Asterisk in three different scenarios: for small and home offices, small businesses, and Hosted PBX. Over the course of ten chapters, this book introduces you to topics as diverse as Public Switched Telephony Network (PSTN), Voice over IP Connections (SIP / IAX), DAHDI, libpri, through to advanced call distribution, automated attendants, FreePBX, and asterCRM. With an engaging style and excellent way of presenting information, this book makes a complicated subject very easy to understand.
Table of Contents (15 chapters)
Asterisk 1.6
Credits
About the Authors
About the Reviewer
Preface

Chapter 4. Configuring Asterisk

So far, we have decided to use Asterisk to meet our needs, created a plan, prepared a server, and installed Asterisk and its supporting libraries. Now we have come to the more artistic part of any open source solution—configuration. We get to choose how to use Asterisk's power and flexibility to meet our real-world needs.

While the order in which we proceed makes sense, it is not necessary that we follow it precisely. We can configure the pieces in any order we want. The only issue we may encounter is that if we have not completely configured one part of Asterisk, the PBX may not start, or may start without full capabilities. This is not a real problem, as we are still configuring and will be testing our PBX later.

Thus, if we become unsure about how to proceed in one section, it may be best to move on, and configure the next part. Then, we can go back to where we left off. We often need a little bit of time to digest some information.

What we will now do...