Book Image

Mastering Salesforce CRM Administration

By : Rakesh Gupta
Book Image

Mastering Salesforce CRM Administration

By: Rakesh Gupta

Overview of this book

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.
Table of Contents (20 chapters)
Mastering Salesforce CRM Administration
Credits
Foreword
About the Author
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Collaborative forecasts


Forecasting is a process of making an estimation of the future, based on the existing and historical data, and most commonly, by the analysis of trends. It plays a major part in the financial planning of company business. It also measures your company growth and success. Forecasts in Salesforce provide an actual insight to tracking the sales effort and help an organization to modify the sales processes and monitor the sales pipeline. It also provides a complete picture of the organization's sales pipeline as well as the individual efforts of the sales team. Collaborative forecasting is the process of gathering and merging the information from different sources inside and outside the organization in order to come up with a single unified statement. In other words, collaborative forecast allows a sales team to generate accurate forecasts and track quota attainment.

On the forecast page, the amounts are totals and subtotals of the opportunities in the four different...