Book Image

Building an API Product

By : Bruno Pedro
Book Image

Building an API Product

By: Bruno Pedro

Overview of this book

The exponential increase in the number of APIs is evidence of their widespread adoption by companies seeking to deliver value to users across diverse industries, making the art of building successful APIs an invaluable skill for anyone involved in product development. With this comprehensive guide, you’ll walk through the entire process of planning, designing, implementing, releasing, and maintaining successful API products. You’ll start by exploring all aspects of APIs, including their types, technologies, protocols, and lifecycle stages. Next, you’ll learn how to define an API strategy and identify business objectives, user personas, and jobs-to-be-done (JTBD). With these skills, you’ll delve into designing and validating API capabilities to create a machine-readable API definition. As you advance, the book helps you understand how to choose the right language and framework for securely releasing an API server and offers insights into analyzing API usage metrics, improving performance, and creating compelling documentation that users love. Finally, you’ll discover ways to support users, manage versions, and communicate changes or the retirement of an API. By the end of this API development book, you’ll have the confidence and skills to create API products that truly stand out in the market.
Table of Contents (26 chapters)
1
Part 1:The API Product
6
Part 2:Designing an API Product
11
Part 3:Implementing an API Product
16
Part 4:Releasing an API Product
20
Part 5:Maintaining an API Product

Helping users get their jobs done

In the world of APIs, user support is a set of services, resources, and assistance that you provide to consumers to help them get their jobs done. API support typically involves offering guidance, troubleshooting instructions, and responsive measures to guarantee that users can have the best possible experience. Every time a user feels friction, there’s a chance for support to step in and help. The moments when API users feel the need for support the most are during onboarding, any time you introduce a change, and when something stops working as expected. You can offer support by having a dedicated team or by engaging one or more product managers directly with users. In the end, the goal of API support is to address any issues users might have, clarify their doubts, and ensure the best interaction throughout the API life cycle.

From a user perspective, good API support offers the guarantee that, whenever something doesn’t go as expected...