III.3 Context

The following are the different contexts that influenec MaMa:

3.1 (Generic) Business Context

Every MaMa instance communicates with a single mandator and one or more partner organizations, as shown in the following diagram. Partners are external service providers, for example, printer services, mail delivery services, scan services, and call center or internet hosting providers. Consider the following diagram:

Figure 3.6: MaMa generic business context (informal)

Client data (outbound)

Client data is sent to partners on a "need-to-know" basis to achieve data minimality: every partner organization only gets the data they absolutely require for fulfilling their campaign tasks.

For example, MaMa will not disclose a client's street address to call centers (they usually get to know the name, phone number, and sometimes one or two additional attributes for verification purposes).

On the other hand, print service providers usually don't get to know the phone...