Book Image

Microsoft Dynamics CRM 2011 Reporting

By : Damian Hernan Sinay
Book Image

Microsoft Dynamics CRM 2011 Reporting

By: Damian Hernan Sinay

Overview of this book

All of the data entered into a CRM means nothing if it is unable to report the important information to our managers and executives in such a way that they can easily and quickly get the results they need. A better reporting system would enable them to make the necessary improvements to the processes that any business needs in a dynamic business world.For users and developers wishing to take advantage of using the report capabilities of Dynamics CRM, this is the book for you. Microsoft Dynamics CRM 2011 Reporting is a practical and excellent reference guide that provides you with a number of different options you can use to create and empower the Reporting capabilities of Dynamics CRM. This will give you a good grounding in using the reports in your Dynamics CRM 2011 implementations. This book looks at all the different options we can use to create reports in Dynamics CRM 2011, starting with SQL Reporting Services and custom reports, created in either CRM Report Wizard, SQL Report Builder, or Visual Studio. It will also show other options we can use such as dashboards, charts, and different ways to optimize and automate reports.We will also learn how to build our own reports either using the different wizards for basic reports or using Visual Studio for more complex reports. We will explore the options mobile CRM users have who want to run and see reports on these mobile devices.
Table of Contents (18 chapters)
Microsoft Dynamics CRM 2011 Reporting
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

About the Reviewers

Nishant Rana currently works at Microsoft Services Global Delivery (MSGD). He has done his specialization in the Microsoft .NET technology and has been actively involved with it since its release. His main focus area has been Microsoft Dynamics CRM and SharePoint. He is a Microsoft Certified Technology Specialist and an IT professional in Dynamics and SharePoint, and a MCAD (Application Developer) for .NET.

He has also reviewed the book entitled Microsoft Dynamics CRM 2011 Application Design, Mahendar Pal, Packt Publishing.

You can contact Nishant via his website or Twitter account:

http://nishantrana.wordpress.com/

https://twitter.com/nishantranaCRM

James Wood is a consultant at Gap Consulting with skills in the end-to-end implementation of enterprise-level Microsoft Dynamics CRM solutions. He graduated from the University of Huddersfield with a First Class degree in Computer Games Programming before making the switch to business applications.

He has worked with Microsoft Dynamics CRM for three years and is an able developer of bespoke applications. He has worked on a number of small to large implementations in sectors including local and regional government, education, defense, banking, manufacturing, and welfare.

He has also worked as a technical reviewer for Microsoft Dynamics CRM 2011 Application Design and Microsoft Dynamics CRM 2011: An expert cookbook for securing, customizing, and extending your CRM apps.

You can read his blog at www.woodsworkblog.wordpress.com.