Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 8. Reports and Dashboards in Salesforce

In the previous chapter, we discussed various ways of managing data for your organization. We explored the import wizard, data loader, and various data management operations in Salesforce. We also discussed Sandbox management in Salesforce. In this chapter, we will discuss various concepts related to reports and dashboards in Salesforce. We will also discuss various ways to share reports and dashboards in Salesforce. The following topics will be covered in this chapter:

  • Report types

  • Different types of reports

  • Dashboard components and their types

  • Exporting a report

  • Using various methods to share reports and dashboards

  • Hiding unused report types

  • Exporting reports without footers

  • Floating headers in summary and matrix reports

  • Analytical snapshots

A report is a way to understand how efficiently your organization is performing. For example, your sales director wants to know the number of opportunities won in the current month or number of leads captured through...