Throughout the sections of this chapter, it was explained what it really means to treat APIs as business products. From a simple definition of what products in the real world actually are, to concepts such as the customer value hierarchy and Conway's law, the chapter described in practical terms the actual organizational implications of treating APIs as true business products.
The chapter, however, wasn't just about concepts: it walked through an illustrative and representative approach to delivering a TOM that is suitable for large enterprises wishing to build API products. To this end, the chapter exemplified different organizational models, each with their pros and cons, but ultimately focusing on a platform-based model, favored because of its potential to drive the most customer and business value, while being agile and scalable.
We then looked at the different...