Book Image

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

By : Sam Williams
Book Image

Hands-On Chatbot Development with Alexa Skills and Amazon Lex

By: Sam Williams

Overview of this book

Have you ever wondered how Alexa apps are made, how voice-enabled technologies work, or how chatbots function? And why tech giants such as Amazon and Google are investing in voice technologies? A better question is: why should I start developing on these platforms? Hands-On Chatbot Development with Alexa Skills and Amazon Lex covers all features of the Alexa Skills kit with real-world examples that help you develop skills to integrate Echo and chatbots into Facebook, Slack, and Twilio with the Amazon Lex platform. The book starts with teaching you how to set up your local environment and AWS CLI so that you can automate the process of uploading AWS Lambda from your local machine. You will then learn to develop Alexa Skills and Lex chatbots using Lambda functions to control functionality. Once you’ve come to grips with this, you will learn to create increasingly complex chatbots, integrate Amazon S3, and change the way Alexa talks to the user. In the concluding chapters, we shift our focus to Amazon Lex and messaging chatbots. We will explore Alexa, learn about DynamoDB databases, and add cards to user conversations. By the end of this book, you will have explored a full set of technologies that will enable you to create your own voice and messaging chatbots using Amazon.
Table of Contents (13 chapters)

Improving the User Experience for Your Bots

After having learned how to create Alexa Skills and Lex chatbots, we will now learn how we can improve the user experience. This is important, as adding images to your Lex chatbot or having a better voice model for Alexa can make a huge difference to whether the user enjoys interacting with your chatbot. Adding these features will also make your chatbots stand out from the basic, text-only chatbots.

The following topics will be covered in this chapter:

  • Adding response cards to Lex chatbots
  • Using phrase slots to create a more refined voice model for Alexa Skills
  • Using utterance monitoring with Amazon Lex to refine interaction models