-
Book Overview & Buying
-
Table Of Contents
Building Enterprise Ready Telephony Systems with sipXecs 4.0
A Phantom user is simply a user account on the system that will never have a user agent (phone) registered to it. Phantoms can be used for voicemail-only mailboxes or for call routing purposes. Whatever their purpose be, phantoms should have any permissions that are not required removed for security.
A voicemail-only mailbox is useful for having callers deposit voicemail for a team of users. The voicemail should be checked on a regular basis (see Chapter 7) or have voicemail forwarded to an email address that is monitored.
There is no way to set a message notification on a user's phone for anything but their own voicemail, so using email notification of messages (to an email box or cell phone) is very useful for voicemail-only mailboxes.
All permissions except voicemail permission should be removed from voicemail-only mailboxes. This prevents any SIP devices from being able to log into the proxy as the phantom user and make calls. If there are many...
Change the font size
Change margin width
Change background colour