In the previous chapters, the concept of modeling business services as service targets in OEM Grid Control was introduced and in this chapter, this was revisited in the context of defining and modeling composite business services as aggregate service targets. The chapter explained the concept of composite services in IT enterprises and modeling them as aggregate service targets within OEM Grid Control. Subsequently, we explored the various steps required to create aggregate service targets in OEM Grid Control. The chapter ended with a detailed discussion on monitoring and diagnosing the various attributes of aggregate service targets.

The chapters covered thus far have focused primarily on modeling and monitoring various business services in OEM Grid Control. In modern day enterprises, mission-critical business services require continuous real-time monitoring. OEM Grid Control provides multiple paradigms such as dashboards, reports, and desktop widgets that provide continuous real...