Book Image

Dynamics 365 Application Development

By : Deepesh Somani, Nishant Rana
Book Image

Dynamics 365 Application Development

By: Deepesh Somani, Nishant Rana

Overview of this book

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist
Table of Contents (20 chapters)
Title Page
Copyright and Credits
Dedication
Packt Upsell
Contributors
Preface
Index

Learning Path overview


Dynamics 365 Learning path is an effective and efficient feature that allows users to simultaneously learn and adapt Dynamics 365. This feature is only available for Dynamics 365 online.

Learning Path Help is available for the user on the loading of a page or on a click of the Help button. Learning Path provides training for text, videos, and URLs. It gives a complete walk-through to do work in Dynamics 365. Learning Path supports the export and import into different organizations, which means it is convenient to export Learning Path from one organization to another.

Learning Path supports the localization of content for Help, which means Help content is created for Dynamic 365 users using Learning Path. All Help content is available in selected languages for Dynamics 365; this distinctive attribute makes Dynamics 365 Learning Path attractive to users.

Learning Path is accessible from tablet and mobile devices. It is even more reliable for different regions; soon it will...