Book Image

Dynamics 365 Application Development

By : Deepesh Somani, Nishant Rana
Book Image

Dynamics 365 Application Development

By: Deepesh Somani, Nishant Rana

Overview of this book

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist
Table of Contents (20 chapters)
Title Page
Copyright and Credits
Dedication
Packt Upsell
Contributors
Preface
Index

Contributors

About the authors

Deepesh Somani is a Microsoft Dynamics CRM solutions architect at Dynamisity and a corporate trainer. He is a Microsoft MVP awardee and has been an active contributor to the global technical community. He's authored Mastering Dynamics CRM 2016 for Packt. His blog has had over 280,000 hits and has 500 followers. He's developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He's experienced in working in different domains, such as banking, telecommunication, and retail, with teams from different countries and multinational companies.

I would like to thank my wife, Yamini; without her support this book wouldn’t have been possible. I would like to thank the professional and extensive support offered by the Packt team: Venkatesh, Akshada, and Supriya. Thanks to Debajit Dutta, who reviewed this book and Nishant Rana, for giving me the opportunity to write with him. I would also like to thank my team members in Dynamisity for their extended support.

 

 

 

 

Nishant Rana is a Microsoft MVP – Business Solutions (Dynamics 365) with over 10 years of experience in Microsoft Dynamics CRM, Microsoft SharePoint, and other Microsoft .NET technologies. He has worked as a consultant at Microsoft for 7 years. He is a Microsoft Certified Professional in Microsoft Dynamics CRM, SharePoint, and Azure .NET. He is also a technical reviewer of popular books on Microsoft Dynamics CRM. He is an avid blogger and is also the author of Nishant Rana's Weblog, a technical blog on Microsoft.NET technologies, which has had more than 2.5 million hits and has 1,000 followers.

I would like to thank all my mentors and friends at Microsoft and KPIT Cummins for always encouraging me. The list could be endless, so just for brevity, I am not including their names here; they'll know who I am referring to. I would also like to thank all the MVP(s) and community leaders who have been my inspiration since I started my CRM journey. Last but not least, thanks to Packt for giving me this opportunity.

 

About the reviewer

Debajit Dutta is a Dynamics CRM MVP, with 11 years of IT experience and 8 years of dedicated experience in Dynamics CRM. He is currently working as a freelance architect in Dynamics and enabling CRM setups for clients. He is also an avid blogger and shares any new or interesting topics related to Dynamics 365 through his blog. His previous employers include   SanDisk Corporation and Microsoft Corporation.

Currently, he is setting up his own initiative, Xrmforyou, which specializes in end-to-end CRM consulting/delivery and ISV offerings.

I would sincerely like to thank my wife, Mrittika Ray, for her constant support. Special thanks to my ex-colleagues Deepesh Somani and Nishant Rana, without whom this wouldn’t have been accomplished. Lastly, my fellow colleagues in XrmForYou, Sakthi, and Chandana, who have been diligently working with me and have kept me updated about Dynamics 365. It helped me a lot while reviewing this book.

 

 

 

 

 

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