Milestones allow us to group tickets together and then track our progress toward meeting that milestone based on whether tickets have been resolved or not. When all tickets associated with a milestone have been resolved, then that milestone should be considered met.
We have already seen how to create milestones through the admin application, and we know we can associate tickets with them from a given ticket's page. We access milestones via the Roadmap view, which is available through the Roadmap button on the main menu. This will give us an overview of unmet milestones and their progress. If we are logged in, we will also see the option to add a new milestone.
Clicking on the name of a milestone will show us detailed information, including a breakdown of progress by component or other ticket fields. It will also give us the option to edit or delete the milestone.
When creating or editing a milestone...