Book Image

Oracle Enterprise Manager 12c Administration Cookbook

By : Dhananjay Papde, Tushar Nath, Vipul Patel
Book Image

Oracle Enterprise Manager 12c Administration Cookbook

By: Dhananjay Papde, Tushar Nath, Vipul Patel

Overview of this book

<p>Oracle Enterprise Manager is a key tool for any Oracle Administrator, allowing them to manage their Oracle installations and selected other applications, providing a one stop place to manage and maintain the entire infrastructure in any organization.<br /><br />The Oracle Enterprise Manager 12c Cookbook will give administrators a head start towards implementing OEM in their organizations, by taking you through all the aspects of installation, upgrade, configuration, and monitoring of various servers, databases, and various Oracle Fusion Middleware components.<br /><br />Starting with the installation and upgrade of your OEM installation, this book then takes you through the process of using OEM12c to configure and monitor your Oracle application and database servers, including the various supported Oracle Fusion Middleware products.<br /><br />This book will uncover various installations options (with simple advanced options) and various upgrade options.<br /><br />The book will also cover monitoring the infrastructure using Active Session History Analytics. There are recipes on creating, cloning databases, and creating templates. <br /><br />Additionally there are recipes on Configuration of Oracle Business Intelligence, Oracle Golden Gate, Oracle Business Intelligence Publisher, and Oracle Weblogic using OEM12c.</p>
Table of Contents (16 chapters)
Oracle Enterprise Manager 12c Administration Cookbook
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Using problem management on an iDevice


A problem represents the root cause of the incident, which needs further analysis beyond the immediate resolution of the incident. For OEM12c, problems focus on the diagnostic incidents generated by Advanced Diagnostic Repository (ADR). Because the Support Workbench problems and diagnostic incidents are propagated to the Incident Manager, you can perform additional tracking, such as viewing problems across different databases. A problem represents the root cause of all Oracle software incidents.

The steps mentioned in this recipe explain how to use problem management features on an iPhone.

Getting ready

The OEM12c application needs to be downloaded and configured on the smart device. Internet connectivity should exist on the iPhone.

How to do it...

  1. Click on All Open incidents. All Open problems are displayed, as shown in the following screenshot:

  2. Click on any problem to view more details. In the preceding screenshot, there are 12 incidents that are caused...