Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Using global transitions


While a common transition is a great way to share transitions in a workflow and reduce the amount of management work that will otherwise be required, it has the following two limitations:

  • Currently, it is only supported in the classic diagram mode (if running on older JIRA versions)

  • You still have to manually create the transitions between the various

As your workflow starts becoming more complicated, explicitly creating the transitions becomes a tedious job; this is where global transitions come in.

A global transition is similar to a common transition in the sense that they both share the property of having a single destination status. The difference between the two is that the global transition is a single transition that is available to all the statuses in a workflow.

In this recipe, we will look at how to use global transitions so that issues can be transitioned to the Frozen status throughout the workflow.

Getting ready

As usual, you need to have a workflow you can...