Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Using common transitions


Often, you will have transitions that need to be made available from several different statuses in a workflow, such as the Resolve and Close transitions. In other words, these are transitions that have a common destination status but many different originating statuses.

To help you simplify the process of creating these transitions, JIRA lets you reuse an existing transition as a common transition if it has the same destination status.

Note

Common transitions are transitions that have the same destination status but different originating statuses.

A common transition has an additional advantage of ensuring that transition screens and other relevant configurations, such as validators, will stay consistent. Otherwise, you will have to constantly check the various transitions every time you make a change to one of them.

How to do it...

Perform the following steps to create and use common transitions in your workflow:

  1. Select the workflow, and click on the Edit link to create...