Book Image

Salesforce Essentials for Administrators

By : Mohit Shrivatsava
Book Image

Salesforce Essentials for Administrators

By: Mohit Shrivatsava

Overview of this book

Table of Contents (14 chapters)
Salesforce Essentials for Administrators
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Forecasting


Forecasting helps to provide an estimate of the possible revenue for a time period. Forecasting can be done using custom-defined fiscal quarters or a standard fiscal year. It rolls up the amounts from opportunities. A forecast can be on opportunities, product families, and also on opportunity splits. With Salesforce.com, two different types of forecasting are possible:

  • Customizable forecasting

  • Collaborative forecasting

Customizable forecasting

As the name suggests, customizable forecasting allows forecasting as per custom-defined quarters. Let's see how we can enable customizable forecasting in our Salesforce instance. To enable this feature, you will need to navigate to Customize | Forecasts (Customizable) | Forecasts Hierarchy | Enable Customizable Forecasting.

The following screenshot shows the options to configure forecast settings once the forecast feature is enabled:

The Forecast Data Aggregation section will define the date range for which the forecasting report will be formed...