Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Screens


In order for a field to be displayed when you view, create, or edit an issue, it needs to be placed onto a screen. You have already seen this when creating new custom fields. One of the steps in the creation process is to select what screens to add the custom field to. Screens will be discussed further in Chapter 6Screen Management, so we will not spend too much time understanding them right now.

What you need to know for now is that after a field has been added to a screen, you can add it to additional screens or take it off completely. If you are working with just one field, you can configure it here from the field configurations. If you have multiple fields to update, a better approach will be to work directly with screens, as we will see in Chapter 6Screen Management.

There is a subtle difference between hiding a field in field configuration and not placing a field on a screen. While the end result will be similar where in both cases the field will not show up, if you hide...