As mentioned, AI in operations can be used in every possible aspect, right from identification of a given task to auto-remediation of the task.
Here are some of the areas where AI helps in the optimization of operations:
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Identifying the correct set of alerts: As we have lots of infrastructure devices, we rely on SNMP traps or Syslog to gather meaningful insights for any device. There are times when we get hundreds of traps for a particular office or multiple devices, and, as an engineer it becomes very hard to troubleshoot and quickly identify the actual set of problems. As part of data collection and data analytics, using AI, there can be a correlation that can be performed to identify an actual set of problems from multiple alerts. A typical scenario that is tackled through this approach is when there is a power outage on a certain office.
In the...