Returns to vendors have a basic process flow as follows, and processing is very similar to the processing of documents already mentioned above. The overview of the process is as follows:
RMA Category: A basic description of the Return Material Authorization (RMA) categories, i.e. Damaged goods.
Return Policy: Defines the number in days within which returns are allowed, per product or per product category.
Vendor RMA: This is required in an internal document to record the details of the authorization for a return to a vendor. It can be used for record keeping or as part of an internal or external approval workflow. In its simplest form it is the commercial opposite of a Purchase Order.
Return to Vendor: This is the transactional document that records the quantities to return to the vendor from the warehouse. This is the opposite of a Material Receipt.
Accounts Payable (AP) Credit Memo: Once a Return to Vendor document has been completed, a credit note can be generated...