Book Image

Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

By : Rahul Goyal
Book Image

Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

By: Rahul Goyal

Overview of this book

Most managers are untrained and need a foundation of management thought processes and frameworks. The market has books that are very theory heavy and generalized, and lack a certain focus. Nothing seen so far has the right context and balance of management theory and real world practical information.Written by Rahul Goyal, a top manager at an IT firm, this book is an easy-to-read map to help you navigate the journey of being a manager in the knowledge industry. It will increase your effectiveness in applying skills needed daily, like hiring, communicating, motivating and planning. Learn from examples that you can relate to, and theories explained in context. The books starts with raising a number of questions that knowledge industry managers face everyday. Then it gives detailed explanation of the roles and responsibilities of being a manager and maps the classic Herzberg's ten managerial roles into today's knowledge industry context. Next it focuses on the transition from being an individual contributor to a manager, the typical issues one faces and how to make it easier in this transition phase. The next chapter digs into what is required to be a manager and the behaviours required for being a manager in India. We then dive into the key aspects of being a manager such as how to build a team and create team spirit, understanding the process of hiring and figuring out the adequate compensation for a new hire, managing the critical campus hiring process, and understanding what motivates a knowledge worker.Then the book covers the basic motivation theories, explained in an Indian context. The book will get into the details of performance evaluation processes and the common pitfalls of the same. You will learn how to plan for personal effectiveness and an execution plan for delivery.Finally, we look beyond the basics of managing and explore how a manager can grow. It's easy to get lost in the daily hustleand bustle and forget the essentials that can take you past your current career level. We look through some simple dos' and don'ts and keep growth in perspective while being a manager.
Table of Contents (21 chapters)
Management in India: Grow from an Accidental to a Successful Manager in the IT & Knowledge Industry
Credits
Foreword
About the Author
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface

Chapter 5. Communicating

Communicating is as natural to us as eating and breathing. This was very powerfully portrayed in a movie Cast Away. Tom Hanks is washed ashore a deserted island with no water, food, or shelter. He works hard to survive, to set up a shelter, find food, and make fire. Through this all, Tom spends his time talking to a basketball, Mr Wilson! We are so used to communicating that not communicating to the external world has become a form of meditation.

Communication skills are reflective of your personality, your attitude, your working style, and even your relationships. It is indeed a critical skill for a manager to succeed. In this chapter, we'll examine the key aspects of communication and look at some often-faced scenarios. Let's start with an example:

Amit walks into Rohan's room.

Rohan: What's the status of delta project?

Amit: Almost there. Ran into an issue.

Rohan: Ok. So another couple of days?

Amit: Yeah...should make it.

Rohan: Alright...let me know.

Amit: Bye.

What...