Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Choosing a different field renderer


Most custom field types, such as select lists and text fields, can be rendered in multiple ways. For example, select lists can be rendered either with an autocomplete feature or as a simple, standard drop-down list.

In this recipe, we will be changing the Components field to use Select List Renderer so that we can see all the available selections.

How to do it...

Proceed with the following steps to change the option:

  1. Log in to JIRA as a JIRA administrator.

  2. Navigate to Administration | Issues | Field Configurations.

  3. Click on the Configure link for the field configuration used by the project and issue type.

  4. Click on the Renders link for the field to change.

  5. Select the new renderer type from the Active Renderer drop-down list.

  6. Click on Update to apply the change, as shown in the following screenshot:

There's more...

JIRA comes with several field renderers to choose from, and you can install custom renderers from third-party vendors. A good example is the JEditor add...