Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Managing groups and group memberships


Groups are a common way of managing users in any information system. While groups are usually based on positions and responsibilities within an organization, it is important to note that groups simply represent a collection of users. In JIRA, groups provide an effective way to apply configuration settings, such as permissions and notifications, to users.

Groups are global in JIRA—this means that, if you belong to the jira-administrators group, you will always be in that group regardless of the project you are accessing.

In this recipe, we will look at how to create a new group and add users to it.

How to do it...

Proceed with the following steps to create a new group:

  1. Navigate to Administration | User management | Groups.

  2. Enter the new group's name under the Add group section.

  3. Click on the Add group button.

    Proceed with the following steps to add users to a group:

  4. Navigate to Administration | User management | Groups.

  5. Click on the Edit members link for the group...