Book Image

Hands-On Microsoft Teams

By : João Ferreira
Book Image

Hands-On Microsoft Teams

By: João Ferreira

Overview of this book

Microsoft Teams is a platform for unified communication in modern workplaces. It not only enables effective communication, but also helps you manage your resources through its integration with various Microsoft Office 365 services. This book offers a comprehensive introduction to the platform, getting you up to speed in no time. Complete with hands-on tutorials, and projects, this easy-to-follow guide will teach you how to use Teams in the best possible way. Starting with the basic concepts that will help you collaborate on Teams, this book takes you through expert techniques for creating and managing teams. A dedicated section also features industry practices to help enhance collaboration in modern workplaces. In later chapters, you’ll explore Microsoft services such as SharePoint, PowerApps, Power Automate, and learn how they interact with Microsoft Teams. You’ll also get to grips with dealing with permissions and security issues in managing private and public teams and channels. Along the way, you’ll discover practical scenarios that will help you improve the collaboration in your organization and increase productivity by using Teams features. By the end of this book, you’ll have hands-on experience of using Microsoft Teams, along with the skills you need to improve the way people collaborate in your organization.
Table of Contents (12 chapters)

Using the bot on Microsoft Teams

Now that you have the bot installed on your tenant, you need to know how other members of the organization can interact with it.

Let’s now see how to use the bot as a personal app:

  1. You will need to click on to expand the More apps section and get access to it:

Figure 9.33: Installed bot on Microsoft Teams

Once you open the bot, you will be able to ask it private questions in a 1:1 chat without even mentioning the bot. Just type your question and wait for it to reply.

As you can see in the following screenshot, we have enabled the Chit-chat option so the bot is able to reply to questions other than the ones that were uploaded from the spreadsheet. This will make the user more comfortable when interacting with the bot:

Figure 9.34: Bot interaction

The bot can also be used in the context of chats in channels and group chats. To use it, all you need to do is...