Book Image

Azure Strategy and Implementation Guide - Third Edition

By : Peter De Tender, Greg Leonardo, Jason Milgram
Book Image

Azure Strategy and Implementation Guide - Third Edition

By: Peter De Tender, Greg Leonardo, Jason Milgram

Overview of this book

Microsoft Azure is a powerful cloud computing platform that offers a multitude of services and capabilities for organizations of any size moving to a cloud strategy. Azure Strategy and Implementation Guide Third Edition encapsulates the entire spectrum of measures involved in Azure deployment that includes understanding Azure fundamentals, choosing a suitable cloud architecture, building on design principles, becoming familiar with Azure DevOps, and learning best practices for optimization and management. The book begins by introducing you to the Azure cloud platform and demonstrating the substantial scope of digital transformation and innovation that can be achieved by leveraging Azure’s capabilities. The guide further acquaints you with practical insights on application modernization, Azure Infrastructure as a Service (IaaS) deployment, infrastructure management, key application architectures, best practices of Azure DevOps, and Azure automation. By the end of this book, you will be proficient in driving Azure operations right from the planning and cloud migration stage to cost management and troubleshooting.
Table of Contents (5 chapters)

Getting support from Microsoft

Azure users can create and manage support requests via the Azure portal. For example, click on ? in the top-right corner and select New Support Request to create a support request.

The support request experience has been designed to be streamlined, integrated, and efficient for users. A wizard helps users by simplifying the procedure, maintaining the resource context (no need to switch to a context other than that of the resource), and collecting the key information needed for efficient issue resolution. The key information allows the wizard to route the support request to the most suitable support engineer for the issue, so that issue diagnosis and resolution can begin as soon as possible.

Based on the problem category and type selected by the user, Microsoft can also provide contextual self-help information for users to address their issues immediately by themselves. If the recommended solutions do not remedy the issue, the process continues...