Erez Ben-Ari is an experienced Technologist and Journalist, and has worked in the Information Technology industry since 1991. During his career, Erez has provided security consulting and analysis services for some of the leading companies and organizations in the world, including Intel, IBM, Amdocs, CA, HP, NDS, Sun Microsystems, Oracle, and many others. His work has gained national fame in Israel, and he has featured in the press regularly. Having joined Microsoft in 2000, Erez has worked for many years in Microsoft's Development Center in Israel, where Microsoft's ISA Server was developed. Being a part of the release of ISA 2000, ISA 2004, and ISA 2006, Erez held several roles in different departments, including Operation engineering, Software testing, Web-based software design, and testing automation designs. Now living in the United States, Erez still works for Microsoft, currently as a Senior Support Escalation Engineer for Forefront Edge technologies, which include Forefront UAG and TMG.

As a writer, Erez has been a journalist since 1995, and has written for some of the leading publications in Israel and in the United States. He has been a member of the Israeli National Press Office since 2001, and his personal blogs are read by thousands of visitors every month. Erez has also written, produced, and edited content for TV and radio, working for Israel's TV Channel 2, Ana-Ney Communications, Radio Haifa, and other venues.

Erez has also authored four other titles, including Microsoft Forefront UAG 2010 Administrator's Handbook, Packt Publishing and Mastering Microsoft Forefront UAG 2010 Customization, Packt Publishing. His publications have been critically acclaimed, earning 5-star reviews from all readers and have been a monumental success. They have paved the way for many customers to deploy these solutions in some of the largest organizations in the world.

Bala Natarajan has an engineering degree in Electronics & Instrumentation from India. He graduated in 1987 and started his career as a System Support Engineer for Unix, Novell NetWare, and MSDOS. From 1994 onwards, he specialized in Computer Networking to provide large enterprises in India with design and support for LAN and WAN networking using Cisco and Nortel networking gears.

He moved to the US and worked in a large telecom company as a dedicated Support Engineer to connect over 300 school districts in the state of Washington. He joined Microsoft in 1998 as a Support Engineer in the Platforms Networking team and the Enterprise Security team. He worked as a pre-release product Support Engineer for TMG 2010, UAGDA.

In 2011, he moved to the Windows Core networking team as a Program Manager for DirectAccess.