Book Image

Moodle 2.0 for Business Beginner's Guide

Book Image

Moodle 2.0 for Business Beginner's Guide

Overview of this book

Many people will recognize Moodle as a Virtual Learning Environment that can be used in schools to teach lessons and organize student information. Fewer people will realize that Moodle can be used in businesses to dispense training, share important documents, and encourage teamwork. Moodle 2.0 for Business Beginner's Guide will show you how to set up Moodle in your corporation. By introducing a system within your company that will allow for a centralized, accessible repository of knowledge, staff training will become a lot more streamlined, and the retention of skills will improve, leading to huge productivity benefits. An easy-to-access, user-friendly system is crucial to keep communication flowing in any successful business. By putting your H.R. documents, newsletters, discussions, and training documents all in one place, which is accessible from the office or from home, you are giving your employees all the information that they need to be productive and become integrated members of your company. This book will show you how to get your important business documents online, as well as the recruitment and training processes. You will learn how to move any existing processes to Moodle, as well as set up new ones that will have you wondering what you did before Moodle came along!
Table of Contents (17 chapters)
Moodle 2.0 for Business Beginner's Guide
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 3. Rollout Products and Services with Moodle

Across an organization, there is a continual need for providing product knowledge internally and externally. Many layers of staff need to know the business products from various perspectives. In addition to the internal audiences, an organization's clients and product end users need to understand more about the product to use it effectively.

Moodle can be a key component in meeting the challenge of providing efficient and cost effective knowledge training to this diverse set of constituents. This chapter covers some of the techniques that you can employ to meet this business goal.

In this chapter, the reader shall:

  • Understand how to set up a Moodle course to cater for the wide range of roles which need product knowledge

  • Learn how to create terminology glossaries to help accustom the participants to the new key phrases

  • See how to organize a real-time role-playing chat between participants

  • Learn how to create a Product Knowledge Sheet database...